Thursday, December 5, 2019

GOAUTODIAL 2.4 FREE DOWNLOAD

Also works with on-hook enabled. Added ability to define a callerid to use for action transfers from in-groups Drop, After-Hours, No-Agent-No-Queue when transferring out to voicemail, extension, callmenu, etc Added an option to record calls that enter through a DID until they end or enter an in-group queue. Also added an option to auto-resume the agent when leaving those funtions. It supports only one langueage per server meaning the web interface correct? goautodial 2.4

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Added Manual Dial Prefix to allow for a different dial path for manual dial calls placed through the agent interface.

• View forum - ViciDialNow - GoAutoDial

Added campaign option for 24. the agent when they are being blind monitored. Added the ability to have call times go beyond midnight for inbound calls. Added the ability to hide fields in the agent interface by entering HIDE into the System Settings label option for the field Added hopper loader randomization option in Campaign Detail screen, which allows for the results to be randomized inside of the sorted results as sorted by the List Order option Added Daily Max Stats used for measuring the total calls for the day for in-groups and campaigns as well as the maximum number of concurrent calls handled by each at any time during the day.

Added List override options for webform fields Looks like the 2.

• View topic - Vicidial Release Candidate 1 is out!

This logs calls that come into DIDs in a separate table that includes the in-group and user that the call was sent to, if applicable This works like dispo goautodoal url, but it works only for non-agent handled calls, like dropped calls, No Answers, Busy, etc Optionally, the lead can also be reset so that it can be dialed back immediately.

Added the ability to filter manual dial calls to adhere to the call time scheme selected for the campaign. Added option to display statuses within gowutodial active lists of a campaign in the campaign modification screen.

Does not work with State Call Times. Added webphone options for System Key and Dialpad, may not be compatible with all webphones.

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Added CSV download option to almost all reports. Added goautodizl to synchronize users, remote agents, dids, call menus, in-groups and campaigns with entries in QM: Thanks Vicidial group for all the hardwork. Added Extension Groups feature to Remote Agents section allowing calls to be sent to different numbers in a round-robin method when enabled on multi-line remote agent accounts. Changed the "Admin" link in admin.

goautodial 2.4

Changed almost all of the browser alerts to HTML alerts. Added Campaign option to auto-pause agents when they go into several pre-call functions like Manual Dial, Lead Search, Callbacks Check, etc.

Added campaign feature to automatically adjust the hopper level to the dialing rate and the number of active agents, also added a trim feature to make sure the hopper is not filled too much Goautodail search queries are logged.

Simply put this line in the custom dialplan section of the call menu that you want to allow agentdirect dialing for: Changed voicemail auto-config to use voicemail. Able to be disabled per user. Added recording of Remote Agents calls per recording settings in campaigns. Added Auto Dial Level Threshold campaign option which allows you to set a minimum number agents that the predictive algorithm will work at.

goautodial 2.4

Must be enabled in System Settings. Call Menu transfer also works from an Outbound Survey.

goautodial 2.4

Also can be accessed from a separate database by using the Alt Log settings in System Settings. Added customer 3way hangup logging options to campaigns which will log if and how far into the 3-way call a customer has hung-up, as well as if the agent initiated the call after the customer hung up. This works with on- hook agent phones to allow all available agents to have their phones ring at the same time, with the first agent to pick up their phone receiving the call. Added custom dialplan entries fields for System Settings and Servers 8.

Reformatted lead search page and added first and last name search options These are the messages that tell you for example that you cannot do this when paused.

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